When it was revealed that France’s national cybersecurity agency could access the Louvre’s security network simply by using the password “Louvre,” it became a global reminder of how even the most prestigious institutions can be compromised if the right steps are not taken. The story was equal parts amusing and alarming — proof that cybersecurity fundamentals are just as essential as the art they protect.
In modern museums, behind every alert, camera, and protection zone is a network of servers and systems working quietly around the clock. When those systems aren’t kept current with regular updates and maintenance, they can become the weak link — vulnerable to both cyber risks and system downtime that disrupts daily protection.
Where SentryCare Fits In
SentryCare is Art Sentry’s proactive support program designed to keep the servers and systems that power Art Sentry running smoothly, securely, and reliably. It ensures that the critical infrastructure behind your protection zones is always maintained to current standards.
Through regular software updates, firmware patches, and system health monitoring, SentryCare helps museum IT and security teams avoid the risk that comes from outdated software or missed maintenance windows. Our dedicated support team manages the behind-the-scenes details — so your staff can focus on protecting art and engaging visitors, not troubleshooting server issues.
Peace of Mind in Every Tier
Whether your museum relies on our Standard, Plus, Professional, or Platinum tier, SentryCare provides:
- Regular system updates to ensure your Art Sentry servers are protected against known vulnerabilities.
- Ongoing system maintenance to identify and resolve potential issues before they cause interruptions.
- Comprehensive health checks that confirm your system is operating at peak reliability.
- Direct access to support experts who understand both your technology and your mission to safeguard collections.
A Lesson from the Louvre
The Louvre incident highlights how even world-class institutions can be caught off guard by something as simple as a neglected password policy or outdated system. While SentryCare can’t choose your passwords for you, it ensures that every Art Sentry component — from servers to software — stays properly updated, secured, and maintained.
Because when your museum’s protection systems are always up to date, “easy access” should only apply to your galleries — not your network
