Understanding insightful data can help create a better environment for visitors while gathering data to inform your museum security guards in effective ways to guard and preserve artifacts.
With reliable security system data, you’ll be able to address big questions such as which collection piece is most likely to be touched? Or how should this exhibit be positioned to limit the risk of damage? And it can free up your museum security guards to provide better customer service.
By using the data captured by the Art Sentry system, a Top US Museum* discovered that certain display techniques actually encouraged people to come in physical contact with the collection pieces. With the video footage in hand, the museum security team met with other departments to assess the security risks to the collection and discuss the appropriate protection efforts needed to ensure the collection is preserved.
As a result, the museum modified art placement to reduce touches and repositioned their security guard deployment to focus on securing the areas that needed the most attention. Ultimately, they found that the security team was able to more effectively cover the galleries with less guards. This also allowed the museum security guards to focus on higher level duties such as noticing suspicious guest behavior and other public safety issues.
“The data obtained from the Art Sentry system has influenced everything from decisions about protection strategies, staffing, and risk mitigation to even art placement within the gallery. It helps us better understand visitor behavior which earns us a “seat at the table” for discussions on key operation issues”
Data can also help identify liabilities and reduce risk. In addition to helping the museum security guards protect the artwork and artifacts, the Art Sentry alerts highlighted exhibits that were hazardous to visitors. These alerts provided visual evidence that certain displays needed to be changed to ensure visitor safety. These new arrangements decreased the risk of injury to visitors and reduced the potential liability to the museum.
Visitor trips on elevated platform.
Child trips into a collection piece narrowly escaping injury.
Contact us today to learn how Art Sentry’s camera-based motion detection system can reduce risk and improve museum security guard operations.
*Due to the sensitive nature of the security function within museums, we are not using actual names on our website.